Train travel troubles: why delays and disruptions are testing Julie’s patience

My destination this time, a friend’s wedding in Kent. I got a good deal once I purchased a Two Together railcard for my husband and I to travel, but when we, for various reasons – cars crashing near stations, signal faults, bad behaviour of passengers, services not starting at Birmingham International as advertised and no way of catching it up at New Street instead, etc., etc. – arrived in Kent two hours late and returned home to Aberystwyth one hour late, I decided in the interests of research, to claim compensation.