Kuoni makes no-surcharge promise on package holidays

Kuoni has become the latest operator to offer a no surcharge promise across its package holidays.

The move aims to give customers and agents “clear reassurance on price at the point of booking” so that what is paid at the time of booking is the final amount, despite rising global fuel, airline and operational costs.

The new promise sits alongside other measures such as human support at every stage of the booking journey, full Atol and Abta protection and 24/7 in-destination assistance.

The operator has departures available through to December 2027, with return dates into January 2028 for festive travel, with its range of guaranteed out-of-date-range flights.

Head of trade partnerships Sarah Weetman said: “Right now, customers want certainty above all else.

“Our no surcharge promise removes a key barrier to booking by guaranteeing that the price agreed is the price they’ll pay, whatever happens next.

“It’s a simple but powerful reassurance for both agents and customers, and one that underlines Kuoni’s long-term commitment to transparency, protection and peace of mind.”